I recently returned from a holiday at my parents’ home village, Arpino in the Lazio region of Italy. We were there to celebrate the baptism of my nephew. My sister raised a few eyebrows in the family by appointing me Padrino to the boy. I am not sure what delighted me more, being entrusted with […]
Read moreI am proud of our Complaints Procedure. It is an escalation from “Can we sit down and talk about this?” to “call in the Ombudsman you poltroon”. I am most proud that we have never had to implement it in all these years. Lavazza coffee and Italian biscuits solve most disputes. If an ACAS officer […]
Read moreI am sure it is one of life’s nightmares to be told the tower block you live in has had cladding installed which is deemed unsafe by fire inspectors. Then presenting leaseholders with a bill of £2 million to solve the problem appears to add insult to injury, yet this is precisely what has happened […]
Read moreAs the Grenfell Tower inquiry is in progress the block management sector awaits a raft of much needed improvements to building regulations concerning the safety of high rise blocks. Successive Governments have ignored the advice of fire safety professionals and if any positive outcome can be drawn from the tragic fire it will be that […]
Read moreThe business team at Northern Insight have included a two page interview with on Damiano Rea, director of Heaton Property: Online magazine: https://goo.gl/RBgUPG What were your career ambitions growing up ? I wanted to be a musician. We had a piano at home which I used to batter away at while my father manfully […]
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